This large cable company has worked with technology and business partners ever since it launched VoIP service commercially in Maine. The MSO has renewed its agreement with Pine Tree Networks.

"We wanted to be the retailer. We decided to go to [Pine Tree Networks] and have them do the things behind the curtain. They're a stronger partner for us in Maine than [National Carriers]. They're top-tier guys. They taught us a lot, and they were patient with us. Without their help, I don't think we'd be where we are today."

- Senior Vice President of National MSO