Pine Tree Networks: Business and Residential Telecommunications: Internet support

Internet Support

Network Operations Center - Telephone Support

Pine Tree Networks provides online telephone support to our internet customers from 7 AM to 11 PM Monday Through Friday, and from 9 AM to 6 PM Saturday and Sunday.

Internet Customers	Buxton, Hollis, Waterboro, Lyman, Dayton and Shapleigh	Toll-free 929-1999
Internet Customers	Gray, New Gloucester, Cumberland, North Yarmouth and Durham	Toll-free 657-1999
Business Customers	Portland, South Portland, Lewiston, Auburn, Windham, Westbrook Scarborough, and other communities throughout Maine	Repair Dispatch 699-2200

Email Internet Support

Experiencing problems with your local or long distance telephone service?

Report phone trouble

Online Help and Instructions

The following online instructions and support documents are available to help you configure your SecureSpeed DSL, Rapids DSL, or Dial-Up Internet Service. If you cannot find the instructions you're looking for, please contact technical support at the numbers listed above.

Instructions
PC & Mac Configuration Guide	All Users
Wireless Modem Instructions	Wireless Users
Wireless Adapter Setup	XP Users
Wireless Adapter Setup	Vista Users
Email Instructions - Set up new account	Microsoft Outlook
Email Instructions - Set up new account	Microsoft Outlook Express
Email Instructions - Change Server Information	Microsoft Outlook
Email Instructions - Change Server Information	Microsoft Outlook Express
Changing Your Email Password	All Users
Personal Web Pages	All Users
Firewalls, Viruses and Spyware	All Users
Blocked TCP and UDP Ports	All Users

We're always adding to this list! If there are additional instructions or helpful documents you'd like to see online please contact us.